QAI is making our document management efforts a pull versus push-based process, while fulfilling our need for capturing, managing, storing and preserving our paper files in an electronic format. The company has been very thorough, very professional and very proactive throughout the engagement, keeping our staff involved along the way.
Nancy Fuller
It was a pleasure working with Quality Associates, Inc. (QAI). The DC Bar’s Member Service Center had over 1.6 million images that needed to be converted to a viable format whereby these images were accessible in an electronic format. QAI’s staff preserved our data and made the transition to the new digital format seamlessly; the professionalism and attention to detail was extraordinary. We were very pleased with the results. Your team made this project a painless success.
John Randolph
Howard County Government has a long-standing relationship with QAI. Today, QAI provides technical support for our various records management and digital imaging applications, including our legacy system, Alchemy. Without these applications, we are unable to run our records management office, so we greatly value QAI’s expertise and responsiveness. QAI’s staff is very professional, always available, and has the knowledge and experience to address our issues. Howard County Government trusts QAI, with whom we have a great deal of mutual respect.
Regina A. Martin
The Center for Devices and Radiological Health (CDRH) is a branch of the Food and Drug Administration (FDA) that is responsible for ensuring the safety and effectiveness of medical devices and eliminating unnecessary human exposure to man-made radiation from medical, occupational and consumer products. One of our key functions is to review new device applications and approve them based on safety and effectiveness. After a review, a document indicating whether the application has been approved or disapproved is posted in an internal imaging system accessible by our whole center. QAI performs the scanning of those documents into our system. This year alone, QAI has scanned more than 400,000 pages for CDRH.
Since working with QAI, it has been much easier for our reviewers to find and access the scanned documents. Also, QAI is very fast and efficient in their scanning services. They are always willing and able to bend over backwards to make sure we get exactly what we need when we need it, often in a day’s turnaround. The company is wonderful to work with and very accommodating.
Debbie Grygier
QAI’s use of state-of-the-art scanning technology and human resources has provided us with verified high-quality electronic documents. We can move forward knowing our e-documents are equal to our paper documents. I highly recommend Quality Associates, Inc. for high value and quality digitization of documents, and a professional and highly trained staff.
